Fire / EMS

Business Situation

To improve emergency response time, our customer decided to implement Computer Aided Dispatch, Vehicle Routing, Inventory Management and GIS to better serve the city.

Solution

The customer deployed the rugged iX104 Tablet PC so that the brigade could navigate to emergency sites, call up structural information, deploy the right assets for the situation and report directly within their vehicles.

Benefits

  • Improved decision-making in the first critical minutes of the response
  • Improved rate of response by effective decision making before arriving on scene
  • Improved community service

Customers

  • Niagara EMS
  • Royal City EMS
  • Metropolitan EMS

Fire / EMS