Xplore Technologies, Inc.

Business Situation

Field technicians were handwriting information onto paper forms when they conducted inspections of over 47,000 towers and 1,600,000 poles. Data entry clerks, after a significant time lag from inspection to input, had difficulty reading the handwritten reports and sometimes entered incorrect information into the company's database.

Solution

The customer deployed the rugged iX104 Tablet PC so that inspectors could more accurately report inspections and upload pertinent data directly to headquarters from their work sites.

Benefits

• Inspectors have doubled the number of inspection conducted on a daily basis
• Inspection data integrity empowers executives to make good decisions
• Improved employee satisfaction due to tablet becoming a reliable tool to do their job